Bertuna Group, Inc

Trust + Integrity = RESULTS

"Education is the most powerful weapon which you can use to change the world.” - Nelson Mandela

MITIGATION – The action to cause to become less harsh or hostile: alleviate

• Mediation -intervention in a dispute in order to resolve it; arbitration
• Negotiation - deliberation aimed at reaching an agreement
• Facilitation – the action of facilitating people understands their common objectives and assists them to plan how to achieve these objectives.

*The facilitator is the “neutral” person not taking a particular position in the discussion

CUSTOMIZED TRAININGS – The action of teaching a particular skill or type of behavior and modifying to suit a particular individual or task according to specifications

• Trainings
  • Educational
  • Leadership
  • Management
• Workshops - a meeting at which a group of people engage in intensive discussion and activity on a particular subject or project
• Mapping - Graphical representation of a procedure, process, structure, or system that depicts arrangement of and relationships among its different components
• System Analysis & Design- the plans for the care and feeding of a new system are as important as the problems they solve
  • System Analysis – reviewing all sides of the problem/situation/conflict
  • System Design – more than one solution can be proposed

• Conflict Dynamics Profiling - an assessment instrument dealing with conflict behaviors in the workplace, provides a powerful way to improve self-awareness of what triggers conflict in individuals, as well as, how they respond to conflict.
• Conflict Proofing – the act or process of making the capacity reducing practice resistant.
• Life Coach - a person who counsels or motivates others in the achievement of personal objectives such as choosing or changing careers, improving relationships, setting goals, and determining priorities. An advisor who helps people with problems, decisions, and goal attainment in daily life.
• International Trade – the exchange of goods and services between countries.
• Business Management - the function that coordinates the efforts of people to accomplish goals and objectives using available resources efficiently and effectively. Management includes planning, organizing, staffing, leading or directing, and controlling an organization to accomplish the goal.
• Strategic Planning - is an organization's process of defining its strategy, or direction, and making decisions on allocating its resources to pursue this strategy. It may also extend to control mechanisms for guiding the implementation of the strategy.